Marc has 20+ years of experience leading operations, customer experience, and technology transformation initiatives at Fortune 500 companies across entertainment, media, hospitality, healthcare, telecommunications, utilities, and financial services verticals. He has a track record of success at four world-leading professional services firms, including three Big Four firms.
Marc’s approach combines robust analytical, project management and process improvement capabilities with strong leadership and mentoring skills. Over his career, he has managed hundreds of employees across dozens of projects and exceeded expectations for on-budget, on-time delivery. In addition to this he was actively involved in developing talent and supporting diversity initiatives across an organization.
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Education
- Bachelor’s Degree, Political Science, Yeshiva University, 1989
Technical Skills
- Proficient in SDLC & Agile Methodologies
- Clarizen
- Confluence, JIRA
- Microsoft Project
Community Engagement
NYC Emergency Management | New York, NY (2020–Present)
NYC CERT members participate in community preparedness and support first responders during disaster response activities
Member of CERT Division 2, District 7 – Activities CERT Members provide assistance:
- Traffic and crowd control at the planned and unplanned events.
- Escorting New York City residents of evacuated buildings to retrieve personal belongings.
- Missing person searches.
- Staffing assistance centers and interpreting for New Yorkers affected by emergencies.
- Emergency food and supply distribution during power outages and water main breaks.
- Presenting Ready New York preparedness information to communities and build community disaster networks.
Hatzolah | New York, NY (1991–93)
A volunteer emergency medical service (EMS) organization
Member of the Upper West Side Division of Hatzolah
- Certified Emergency Medical Technician (EMT) – responded to medical and trauma emergencies.
- Responsible to stabilize the patient and transport to the hospital.
The White House | Washington, D.C. (1997–2001)
Advance Team, Member
- Worked along with the United States Secret Service to prepare and secure sites in advance of a visit by Vice President Al Gore and First Lady Hillary Clinton to New York City.
- Upon their arrival in New York City – briefed the Vice President and First Lady on their planned itinerary during their visit and provided support at the venues.
Community School Board School, District 6 | New York, NY (1989–91)
Elementary and junior high school for upper Manhattan
Board Member and Treasurer – Community School Board
- Responsible for planning, goal setting and policy making for a school district’s 26,000 students.
- Accountable for the distribution and allocation of $90M in funds.add community engagement here